Shipping Policy

At Simply Magnetics, we’re committed to getting your magnets to you quickly and safely. Below you'll find everything you need to know about how we ship your order:

Processing Time

Each order is made with care! Most orders are processed and shipped within 2-3 business days. Large & Bulk orders may take a bit longer depending on complexity, but we’ll keep you updated if there’s a delay.

Shipping Rates & Delivery Times

We charge a flat $5.95 shipping fee, no matter how many magnets you order. Most of our orders are shipped via USPS, and delivery typically takes:

• 2-5 business days for continental U.S. addresses
• Up to 7 business days for Alaska and Hawaii

Looking to expedite your order? Just contact us, and we’ll do our best to accommodate!

Please note that delivery times are estimates and may be affected by postal delays beyond our control.

Tracking Information

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your magnets on their journey to you.

Lost or Delayed Packages

If your order hasn’t arrived within the expected timeframe, contact us at info@simplymagnetics.com and we’ll do everything we can to help track it down or offer a solution.

Shipping Address Accuracy

Please double-check your shipping address at checkout! We’re not responsible for orders shipped to incorrect addresses provided by the customer.

Return & Exchange Policy

At Simply Magnetics, your satisfaction is our #1 priority. We’ll do everything we can to make sure you’re our #1 fan. We take great care in creating high-quality magnets you’ll love. Please review our return and exchange policy below:

Custom Products

Due to the personalized nature of our products, custom magnets are non-refundable and cannot be returned. This includes any product that features custom dates, names, colors, or designs.

Exchanges for Errors

If an error is made on our part — such as incorrect spelling, wrong date, or design mismatch from what was ordered — we’re happy to make it right. Please contact us with a clear photo of the issue, and we will gladly offer a replacement at no extra cost.

Order Issues

If your order arrives damaged or if you receive the wrong item, please reach out to us. We’ll work quickly to resolve the issue and ensure you receive the correct product.

How to Contact Us

For all exchange requests or order issues, email us at info@simplymagnetics.com with your order number and a description of the problem. We’re here to help!

Got a question? Ran into an issue? Just want to say hi?
We’re here for it — and for you.

At Simply Magnetics, customer happiness is our #1 priority.
Whether you're checking on an order, need help with a custom design, or
something didn’t go quite right, we’re always happy to help.

Email Us

Send a message anytime to:
info@simplymagnetics.com or just contact us.
We do our best to respond within 24 hours (often sooner!)

Order Questions or Mistakes

If something’s off with your order — like a misspelled name,
incorrect date, or damage during shipping — let us know. Include your order
number and a photo if you can, and we’ll make it right, no hassle.

Need it faster?

Looking to expedite your order or check shipping options?
Just send us a quick note — we’ll help however we can.

We’re a small shop with a big heart, and nothing makes us
happier than turning customers into lifelong fans.

Interested in placing a wholesale order?

We’d love to help! Whether you're looking to promote your brand, celebrate an event, or offer a memorable giveaway, custom magnets are a smart and lasting way to keep your business in front of customers every day.

Click here for bulk pricing, personalized options, and friendly support—we’re here to make your wholesale experience easy, thoughtful, and totally magnetic.